Managed IT Services
Driven by Diligence, Powered by Knowledge, Built on Trust
Our Services
Iron Bridge IT’s comprehensive IT services are designed to support businesses at every level. We offer reliable end-user support to keep your team productive, network and server support to ensure your infrastructure runs smoothly, and robust cybersecurity solutions to protect your data and systems. In addition, our sales and consulting services help you make informed technology decisions that align with your business goals.
End User Support
Network & Server Support
Cybersecurity Solutions
Sales & Consulting
End User Support
Workstation Management and Support
Iron Bridge IT’s workstation management and support services are designed to ensure your employees can work efficiently and without disruption. We handle the full lifecycle of desktop, laptop, and mobile device management—from initial setup and configuration to performance monitoring, patch management, and troubleshooting. Whether your team works onsite or remotely, we provide the technical foundation to keep devices secure, updated, and functioning optimally. Our responsive support minimizes downtime, reduces frustration, and allows your staff to focus on their core responsibilities while we handle the tech behind the scenes.
Domain and Email Management and Support
Iron Bridge IT manages the critical infrastructure that powers your online presence and communications. Our domain and email support services include domain registration and renewal, DNS configuration, email server setup, and the ongoing management of platforms like Microsoft 365 and Google Workspace. We ensure seamless user onboarding and offboarding, implement security protocols, and offer support for email delivery issues, spam filtering, and account recovery. Whether you're managing a handful of users or hundreds, we ensure your communications are secure, reliable, and professionally managed.
Subscription Services
Keeping track of software subscriptions and licenses can quickly become overwhelming—especially as your team grows. We take the complexity out of managing services like Microsoft 365, Google Workspace, antivirus suites, and productivity tools by offering centralized administration and support. From provisioning new licenses and configuring services to tracking renewals and scaling subscriptions based on usage, we help you stay compliant, avoid unnecessary costs, and ensure that your team always has access to the tools they need.
3rd Party Software and Hardware Support
Your business likely relies on a wide variety of third-party applications and devices, and when issues arise, getting help can be time-consuming and frustrating. We act as your single point of contact for third-party software and hardware support, managing vendor relationships, coordinating service calls, and ensuring issues are resolved efficiently. Whether it’s a business-critical software platform or specialized equipment, we provide frontline troubleshooting, escalate support cases when needed, and ensure seamless integration with your existing systems. Our goal is to simplify support and eliminate the hassle of dealing with multiple providers.
Network Design, Installation and Maintenance
Your network infrastructure is the foundation of your entire IT environment. We offer end-to-end network design, installation, and maintenance services tailored to meet the unique needs of your business. Whether you're setting up a new office or upgrading an existing environment, we design structured networks that prioritize performance, reliability, and scalability. Our installations include routers, switches, firewalls, wireless access points, and cabling. Once deployed, we provide continuous monitoring and preventative maintenance to ensure optimal uptime and quick resolution of any connectivity issues—keeping your business connected and productive at all times.
Network and Server Support
Server Maintenance, Support and Migrations
Servers play a crucial role in the storage, security, and accessibility of your business data and applications. We provide ongoing server maintenance to keep your systems running smoothly, including updates, performance checks, hardware diagnostics, and resource optimization. When your infrastructure needs to evolve—whether upgrading hardware, moving to the cloud, or consolidating systems—we plan and execute seamless server migrations with minimal disruption to your operations. Our team supports both physical and virtual environments, ensuring your servers are stable, secure, and capable of growing with your business.
Network Optimization
Slow networks cost time and money. Our network optimization services focus on enhancing the speed, efficiency, and reliability of your internal and external communications. We assess your current network infrastructure, identify performance bottlenecks, and implement targeted improvements. Using real-time monitoring tools and analytics, we continuously evaluate your network’s health and make adjustments to support high availability and low latency—especially important for businesses that rely on VoIP, video conferencing, or large file transfers.
Backup Solutions and Disaster Recovery Planning
Data loss can cripple a business, which is why we offer comprehensive backup solutions and disaster recovery planning to ensure continuity in any situation. We design tailored strategies that include automated backups—both onsite and in the cloud—alongside secure data storage and versioning. Our disaster recovery plans outline step-by-step procedures for data restoration and business continuity in the event of hardware failure, cyberattack, or natural disaster. We conduct regular tests to validate recovery procedures, so you can rest assured that your critical systems and information are protected and recoverable.
Threat Prevention, Detection and Response
Cyber threats are constantly evolving, and defending your IT environment requires a proactive, layered approach. We offer comprehensive threat prevention, detection, and response services that protect your organization from malware, ransomware, phishing, and more. Our team uses real-time monitoring tools, intrusion detection systems, and advanced behavioral analytics to identify suspicious activity before it becomes a threat. In the event of a breach, we execute rapid incident response procedures to contain and eliminate the risk, minimize damage, and recover data—ensuring minimal impact to your business operations.
Cybersecurity Solutions
Firewall, Antivirus and Endpoint Protection
Protecting your digital perimeter is essential in today's connected world. We implement and manage enterprise-grade firewalls, antivirus software, and endpoint protection solutions to guard your network and devices against unauthorized access and malicious software. These tools are constantly updated to detect the latest threats and are monitored by our team to ensure proper configuration and performance. We tailor solutions to fit your business environment, providing consistent protection for desktops, laptops, mobile devices, and servers—regardless of where your team is working from.
Security Assessments, Audits and Monitoring
Staying secure starts with knowing where you’re vulnerable. We perform in-depth security assessments and audits to evaluate your current security posture, identify weaknesses, and provide clear recommendations for improvement. Our services include vulnerability scans, compliance checks, and penetration testing to ensure your defenses are up to industry standards. Continuous monitoring services allow us to track activity across your network, receive alerts about potential threats, and respond swiftly to any anomalies before they become serious breaches.
User Education, Policy Development and Encryption
Human error remains one of the top causes of security incidents. We help mitigate this risk through ongoing user education and awareness training that empowers your staff to recognize and respond to potential threats like phishing scams and social engineering. Additionally, we assist in developing robust security policies covering acceptable use, password management, remote access, and data handling. To further protect sensitive information, we implement strong encryption protocols for both data at rest and in transit—ensuring compliance with regulations and peace of mind for your clients and partners.
IT Strategy, Planning and Solution Design
Iron Bridge IT partners with your leadership team to build an IT strategy that aligns with your business objectives, supports growth, and enables innovation. Our consulting services include a full analysis of your current systems, identification of technology gaps, and the creation of a clear roadmap for improvement. Whether you're planning for expansion, digital transformation, or better operational efficiency, we design tailored solutions that address both short-term needs and long-term goals—ensuring that your IT investments deliver measurable value.
Sales and Consulting
Product Recommendation and Procurement
Choosing the right hardware, software, and cloud services can be overwhelming. We help you navigate the landscape by providing unbiased product recommendations based on your specific use cases and budget. Once a decision is made, we manage the procurement process from start to finish—sourcing reliable vendors, negotiating pricing, and ensuring timely delivery. Our team ensures that all solutions integrate seamlessly with your environment and that licensing and warranties are properly managed, giving you confidence in your IT investments.
Client Relationship Management
We believe that great IT service goes beyond technical expertise—it requires a deep understanding of your business and consistent, open communication. Our client relationship management approach ensures that you always have a dedicated point of contact who understands your environment, responds to your needs, and proactively looks for ways to improve your systems. Through regular check-ins, performance reviews, and strategic discussions, we build long-term partnerships that help your organization succeed.
Onsite Consulting and Proposal Development
For businesses needing hands-on support and strategic guidance, we provide onsite consulting services tailored to your unique environment. Our consultants assess your current infrastructure, identify pain points, and recommend solutions designed to enhance performance, security, and scalability. We provide detailed proposals that outline scope, timelines, technology recommendations, and cost estimates—helping you make informed decisions with clarity and confidence. Whether it's a one-time project or ongoing consulting, we bring expert insight directly to your door.
Let’s Work Together.
sales@ironbridgeit.com
1 (587) 850-5533
Box 1383
Picture Butte, AB, T0K 1V0